Design Proofing

5dsigns will not proofread any design made by the User. Please double-check all your designs before submitting the order. 5dsigns cannot be held responsible for mistakes in design made by the customer.

5dsigns will print the file you submit as is. In the case where proof is requested, 5dsigns will produce the last proof approved by the User. Any changes to the proof have to be done before approval of the proof.

Materials

5dsigns sells products made out of several different types of materials: High-Quality PVC Flex, PVC Mesh, Polyester Fabric, Processed Cloth (Plastic Satin material), PVC Free Flex, 100% Polyester Mesh Fabric, Art Cotton Canvas, Corflute, Reflective Film, aluminum, mesh fabric, etc.

You agree that you have read our website and/or researched independently and that you know what each of these materials is and what you are buying. 5dsigns only guarantees that you will receive the materials advertised on the Web Site that you purchase. You agree that 5dsignsis not responsible for products received that are made of materials thought by the purchaser to be something other than advertised on the Web Site.

As an example, you agree 5dsigns is not responsible if the Corflute + Reflective Film received by the purchaser is not what the purchaser envisioned Corflute + Reflective Film would be.

You agree that all products produced and sold by 5dsigns are for novelty purposes only. 5dsigns does not make any claims about the legal compliance or registration of signs, license plates, or any other products sold by 5dsigns or by a 5dsigns affiliate. You agree to check with any applicable legal authority for the standards, rules and regulations governing the types of signs, license plates, or other products permitted for your particular use.

Delays

5dsigns shows the estimated delivery date for each order on 5dsigns.ca. These dates are indicative dates only and are based on production-ready orders and don’t include any public holidays or shipping delays. Any delay due to shipping has to be addressed directly with the shipping company.

Production time and shipping time is a general reference guide only, the actual delivery date is subject to daily production capability and couriers’ performance. If the order is urgent or required by a specific date, please notify us and we will take the necessary steps to ensure the order is sent out within the specified timeframe. However, we have no control over 3rd party couriers’ performance, and we are not liable for delays arising from couriers’ shipping service.

Refund and Returns

5dsigns guarantees the products it sells are free from manufacturing defects and as such will be good for 120 days after the purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photograph or the original failed or broken product to 5dsigns. Upon receipt of the product or the photograph, 5dsigns will send a replacement of the product, issue a store credit, or will issue a refund via the original payment method for the purchase value of the failed or broken product(s). 5dsigns credit can be used on the 5dsigns website for any purchase.

5dsigns does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that the determination of whether a product’s failure or breakage is due to a manufacturing defect is within the sole discretion of 5dsigns. You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by 5dsigns as to the cause of the failure or breakage.

5dsigns will not allow any refunds unless there is an error on the part of 5dsigns. The refund value will be less than or equal to the sold price of the product excluding shipping charges. All refunds have to be approved by 5dsigns Customer Service. Refunds are issued within 15 business days after their approval. 5dsigns will not be responsible for any charges by banks or third party including but not limited to fees or interest.